TERMS & CONDITIONS:
PAYMENT OPTIONS
Cash, Square or Direct Deposit.
Booking requirement’s.
50% Deposit or Direct Deposit details to confirm your booking.
We accept Direct Deposit, Credit Card or Cash.
WEATHER
Our wagon tours have café blinds that help keep out rain and wind, we also have some nice lap blankets to keep you snug.
We operate most the year round except when it’s really miserable.
Tours will be cancelled if a severe weather warning has been issued or the temperature forecast is 35deg or above for the welfare of horses and humans alike.
Notifications of your cancelled bookings due to poor weather conditions will be made as soon as possible.
If this occurs you bookings will be rescheduled or a full refund will be issued.
INSUFFICIENT BOOKINGS
A minimum of full fare four adults (or equivalent value) passengers are required for tours to operate. Almost Heaven Clydesdales has the right to cancel any tours that have insufficient bookings We will endeavour to re book your tour for you at the soonest possible time.
CANCELLATION POLICY
Individual bookings – Cancellation Fee – 100% if cancelled within 24 hours. This includes ‘no shows’.
Group Bookings – Cancellation Fee – 100% if cancelled within 48 hours. This includes ‘no shows’.
PEOPLE WITH DISABILITIES
Almost Heaven has had considerable experience working with people with a range of disabilities and their carers, enabling us to give disabled passengers a great experience on a wagon tour.
Isla is a qualified Personal Assistant Carer and the wagonette has wheel chair access.